In today’s competitive market, customers expect fast delivery, accurate inventory, and seamless order processing. Managing this manually or with disconnected systems leads to errors and delays. That’s why businesses are turning to OMS ERP — a powerful combination of Order Management System (OMS) and ERP (Enterprise Resource Planning).
With OMS ERP, companies can unify order processing, inventory, accounting, supply chain, and customer experience into a single platform, improving efficiency and profitability.
What is OMS ERP?
OMS ERP is an integrated system that combines the functions of an Order Management System (OMS) with a traditional ERP system.
- OMS (Order Management System): Handles order entry, fulfillment, tracking, and customer communication.
- ERP (Enterprise Resource Planning): Manages finance, HR, supply chain, and overall business processes.
Together, OMS ERP provides end-to-end visibility across sales, inventory, warehousing, accounting, and customer support.
Key Features of OMS ERP
- Order Processing Automation – Capture, validate, and route customer orders automatically
- Multi-Channel Integration – Syncs orders from eCommerce, POS, marketplaces (Amazon, Shopify, Magento, WooCommerce)
- Inventory Management – Real-time stock updates, warehouse tracking, multi-location support
- Supply Chain Optimization – Vendor management, procurement, and logistics tracking
- Financial Integration – Invoices, AR/AP, tax, and compliance reporting
- Customer Management (CRM) – Order history, returns, refunds, and customer communication
- Shipping & Fulfillment – Carrier integration (FedEx, UPS, DHL), shipping cost optimization
- Analytics & Dashboards – Sales trends, fulfillment KPIs, profitability reports
- Mobile & Cloud Access – Track and manage orders from anywhere
- Returns & Refunds – Simplified return management with automated workflows
Benefits of OMS ERP
1. Unified Business Operations
Integrates orders, inventory, supply chain, and accounting in one platform.
2. Faster Fulfillment
Automates picking, packing, and shipping for quicker delivery.
3. Real-Time Inventory
Reduces stockouts and overstocking with live inventory updates.
4. Better Customer Experience
Improves order accuracy, return handling, and delivery tracking.
5. Reduced Costs
Minimizes manual errors, duplicate data entry, and operational overhead.
6. Scalability
Handles multi-channel orders and global operations.
Top OMS ERP Solutions in 2025
| OMS ERP Platform | Best For | Key Highlights |
|---|---|---|
| Oracle NetSuite ERP + OMS | SMEs & Enterprises | Cloud ERP with integrated order management |
| SAP S/4HANA + OMS | Large Enterprises | Advanced supply chain + order processing |
| Microsoft Dynamics 365 | Mid-size firms | Finance, CRM, and OMS integration |
| Infor CloudSuite ERP | Manufacturing & Distribution | Industry-specific OMS + ERP |
| Odoo ERP + OMS | SMEs & startups | Open-source, customizable OMS modules |
| Zoho ERP + OMS | Small Businesses | Affordable, multi-channel order management |
| Epicor ERP OMS | Manufacturing & retail | Strong shop floor + order management |
OMS ERP vs Standalone OMS
| Feature | OMS ERP | Standalone OMS |
|---|---|---|
| Integration | Orders + finance + supply chain | Orders only |
| Real-Time Inventory | Yes | Limited |
| Financial Management | Included | Needs separate accounting system |
| Scalability | SMEs to Enterprises | SMEs only |
| Customer Management | CRM + orders | Orders only |
Industries Using OMS ERP
- Retail & eCommerce – Multi-channel order fulfillment (Amazon, Shopify, WooCommerce)
- Wholesale & Distribution – Bulk orders, vendor management
- Manufacturing – Order-driven production and supply chain tracking
- Logistics – Shipment tracking, warehouse optimization
- Healthcare & Pharma – Order traceability, compliance-driven fulfillment
FAQs on OMS ERP
1. What does OMS ERP mean?
It means an ERP system integrated with order management capabilities.
2. Which companies need OMS ERP?
Retailers, eCommerce stores, manufacturers, distributors, and logistics firms.
3. Which is the best OMS ERP in 2025?
Top choices include Oracle NetSuite, SAP, Microsoft Dynamics 365, and Odoo.
4. How much does OMS ERP cost?
- SMEs: $50–$150 per user/month
- Enterprises: $500–$1,000+ per user/month
5. Can OMS ERP integrate with Shopify, Amazon, or WooCommerce?
Yes, most OMS ERP systems have eCommerce integrations.
6. Is OMS ERP cloud-based?
Yes, leading OMS ERP solutions like NetSuite and SAP offer cloud-native deployments.
7. How long does it take to implement OMS ERP?
- SMEs: 3–6 months
- Enterprises: 12–18 months
Conclusion
OMS ERP is the future of order-driven businesses. By combining order management with ERP, companies gain real-time visibility, automation, and scalability across all business processes.
In 2025, solutions like Oracle NetSuite, SAP S/4HANA, Microsoft Dynamics 365, and Odoo ERP are empowering businesses to manage orders, inventory, finance, and customer experience in one system, ensuring efficiency and growth.